Customer care

Shipping

All orders ship from our Los Angeles studio within 1–2 business days. Free standard shipping on US orders over $75.

  • US standard (3–5 business days): $6, free over $75
  • US express (1–2 business days): $18
  • Canada (5–9 business days): $14, duties included
  • International (7–14 business days): calculated at checkout

You’ll receive tracking by email the moment your order leaves the dock.

Returns & exchanges

Wear it around the house first. If a piece isn’t right, you have 30 days from delivery to send it back: unworn outside, unwashed, tags attached.

  • US returns are free; a prepaid label is included with every order.
  • Exchanges for a different size ship out before your return arrives.
  • Refunds land on the original payment method within 5 business days of receipt.
  • Final-sale items are marked as such on the product page.

Sizing

VESTRA runs true to size with an intentionally relaxed cut. If you’re between sizes and prefer a closer fit, size down. Measurements below are garment measurements for our Boxy Tee 02, in inches.

Boxy Tee 02 garment measurements in inches
SizeChestBody lengthShoulder
S21.52719
M22.52820
L23.52921
XL24.53022

Still unsure? Send us your height, weight, and how you like things to fit. We answer every sizing question personally.

Write to us

We reply within one business day, Monday to Friday.

VESTRA Studio

2119 E 7th Place
Los Angeles, CA 90021
Mon–Fri, 10am–6pm PT

Studio visits by appointment. Sample sales announced to the mailing list first.

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